INDUSTRIAL SOCIAL WORKERS’ VARIABLE AS PREDICTORS OF SERVICE DELIVERY IN UNIVERSITY  TEACHING HOSPITAL IN CROSS RIVER STATE, NIGERIA

Glory Emmanuel Edoho; Idorenyin Patrick Ukanga; Itorobong Inem Nkanga

Authors

Edoho, Glory Emmanuel, Ph.D Department of Continuing Education and Development Studies, University of Calabar, Calabar Author
Ukanga, Idorenyin Patrick, Ph.D Department of Environmental Education, University of Calabar, Calabar Author
Itorobong Inem Nkanga Department of Continuing Education and Development Studies, University of Calabar, Calabar Author

Keywords:

industrial social worker, occupational status, service delivery, predictors, variable

Abstract

The study examines the relationship between “industrial social workers variable as predictor of service delivery in University Teaching Hospital, Cross River State, Nigeria”. To achieve the purpose of this research, it was guided by one research question and one null hypothesis to guide the study. Related literature was reviewed in line with the sub variable under discussion. The study employed survey design. The population of the study comprised 104 industrial social workers from five units in university teaching hospital. A sample of 48 industrial social workers were drawn through purposively sampling technique. The instrument used for data collection was self-modified Likert scale questionnaires design by researcher and validated by two experts from both Departments of Continuing Education and Development Studies, and Measurement and Evaluation. Data collected was analysed using Pearson Product Moment Correlation Coefficient Analysis at 0.05 significance level. Findings revealed thus, there is a positive significant relationship between occupational status of industrial workers’ and its service delivery. It was recommended among others that, the issue of improving one’s occupational status in the job or before the job hunting should be encouraged to help them improved not just their services but the entire work ethics.

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